Nicole Noseworthy

Web Developer

Sophos, Burlington, MA - July 2009 - May 2011

Interactive Marketing and Media team member responsible for the front-end development direction of Sophos.com and its multilingual sites (German, French, Spanish, Italian, Japanese, and Korean).

Worked on global, cross-functional teams to update and improve the Sophos.com site. This included a complete site re-design, re-architecture, and new CMS (SiteCore) implementation which launched in April 2011 as well as the integration of a marketing automation system (Neolane).

Contributions to the new Sophos.com site included:

• Involvement in the decision making for choosing the SiteCore CMS platform and implementation vendor selection;
• Project scheduling, planning, and resource allocation;
• Established front-end (XHTML and CSS) coding standards, created XHTML and CSS for site templates, and utilized JavaScript (jQuery) for interactivity;
• Involved in the selection of a design agency (Mad*Pow) and reviewing of work contracts;
• Reviewed and provided feedback on agency-created designs, wireframes, and sitemap;
• Created wireframes and site map for the new "Security News & Trends" section which included: interviewing stakeholders, content analysis, providing direction to external design resources, and implementing designed pages; and
• UAT/QA and bug fixing of the implemented pages in the SiteCore CMS.

In addition to the new Sophos.com and CMS project, I:

• Worked in a cross-functional team to integrate a marketing automation system (Neolane) on the Sophos.com site;
• Was a project lead for multiple projects including: Ecommerce ("Buy Now"), the "Support" section's "Customer Resource Center" and "Upgrade Center", the "Solutions" section (now contained in the "Your Needs" section of the site), and the "Channel" "Partners" section;
• Launched new site sections and global marketing campaigns across 6 language sites;
• Was integral in hiring additional Interactive Marketing and Media team members: created job descriptions, interviewed candidates, and created front-end development tests; and
• Provided supervision of a contract production position and mentored team members.

Web Developer (Contract)

BzzAgent, Boston, MA - March - May 2009

Assisted BzzAgent's WebDev team in creating client "BzzCampaigns" and "Frogs" as well as browser testing and debugging BzzAgent sites.

Senior Front-end Developer

GotVMail (now Grasshopper), Needham, MA - May 2008 - March 2009

Senior member of the UX/Design team responsible for the cross-browser compatible, front-end development of GotVMail.com, MyGotVMail, and GotVMail's internal central management system (CMS). This included XHTML, CSS, and JavaScript in an ASP.Net environment. The new version of the MyGotVMail site (now MyGrasshopper) utilizes Web 2.0 interactions (primarily using jQuery) and features a completely new, streamlined user interface. In addition, I also...

• Trained and mentored 2 junior UX/Design team members;
• Worked in a multi-disciplinary web team for MyGotVMail and CMS projects;
• Collaborated with the Marketing and Operations departments on GotVMail.com updates and multivariate testing;
• Contributed to GotVMail's successful "business clichés" viral marketing campaign featuring the actor, Gary Busey; and
• Influenced operational improvements related to on-boarding new talent and the company's wiki (Confluence) usage.

Recipient of a GotVMail "Core Value" award in December 2008 for efforts in on-boarding new UX/Design team hires.

Senior Mobile Site Developer

Quattro Wireless, Waltham, MA - June 2007 - April 2008

Senior mobile site developer on Quattro's Professional Services team responsible for mobilizing client web sites. Development work involved: hand-coding JavaScript (e4x), XHTML, and CSS as well as integration of XML feeds using JavaScript (e4x) in Quattro's Java-based, proprietary publishing platform. Additional responsibilities included:

• Collaborating with project managers to create accurate project plans and schedules;
• Creating scope/statements of work for client engagements;
• Participating in and leading client status calls;
• Creating site maps for site page flows;
• Mentoring and assisting 3 junior team members; and
• Maintaining launched sites.

Clients included: Bell Canada (Sympatico.ca, TheHook, and CelebEdge), Univision ("Destino 2008" & "Premio Lo Nuestro" 2008), Tarot.com, Boston.com, Lionsgate Films (Rambo ad microsite), and TheStreet.com.

User Experience Consultant

Bit Group, Cambridge, MA - January 2007 - June 2007

Member of the User Experience (UX) team responsible for:

• Translation of designs into HTML templates for integration into Bit Group's Java-based custom content management system (CMS);
• Troubleshooting CSS formatting issues for other team members;
• Creating site wire frames in Visio for client presentations; and
• Working with other UX team members on site implementations.

Clients included: BJ's Wholesale Club, Evergreen Solar, Cabot Corporation (site built to feature 7 different languages), and College Coach.

Lead Front-end Developer

MaintainNet, Boston, MA - February 2005 - January 2007

Front-end development lead responsible for all client HTML, CSS, and JavaScript development as well as integration into an ASP.Net back-end. Responsibilities also included:

• Managing ASP.Net project builds and deployments;
• Contributing to client web initiatives and strategies;
• Interacting with clients;
• Providing creative direction to freelance designers; and
• HTML email coding.

Clients included: Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins, & Togos), Gillette (Duracell), MEFA, and Hasbro (Playskool, Play-doh, Tonka, & Transformers).

Web Developer (Contract)

BostonWorks, Boston, MA - May 2002 - January 2005

Key member of the BostonWorks Product Development team for BostonWorks.com. Responsibilities included:

• Technology lead for BostonWorks.com;
• HTML template development;
• B2B and B2C HTML email newsletters;
• Co-branded partner site launches;
• Development of special "advertorial" sections such as "Salute to Nurses," "DiversityWorks," "Job City."
• Updating and maintaining a XML-based content management system (CMS); and
• Contributing to the BostonWorks "Job Blog" and "HR Blog."

The Product Development team was instrumental in increasing online revenue from $5m to $17 per month and total page views from 7m to over 17m. In 2004, BostonWorks.com was a finalist for an EPpy™ award from Editor & Publisher and Mediaweek magazines in the category of "Best Internet Classified Service under 1m monthly visitors."

Web Developer

Basesix, Boston, MA - October 2000 - March 2001 &
(as freelancer) December 2001 - March 2002

Lead Front-end developer for client projects which involved:

• (D)HTML (with CSS and JavaScript) template development;
• Analyzing functional specifications, wireframes, and design layouts for consistency, technical needs, and functionality changes;
• Collaborating with designers, information architects, and other developers to enhance client web site architectures and user experiences.

Clients included AT&T Broadband, 1-800-Flowers, and DuPont Elastomer.

Contract Web Developer

Aquent Partners, Boston, MA - April - December 2001 &
September 1999 - October 2000

Contract assignments for a variety of Internet, Retail/e-Commerce, Educational, and Advertising industry clients. Tasks included (D)HTML template creation with CSS and JavaScript; content updates/maintenance; image production, and QA.

Clients included: Arnold Worldwide (VW.com prototype site), Clarke Goward, and Viant.

Contractor

Various Boston-area placement agencies, Boston, MA - January - September 1999

Temporary contract assignments in a variety of industries including Internet, Investment, and Healthcare.

Web Administrator Consultant

Forrester Research, Inc, Cambridge, MA - March - July 1998

Worked with the New Media, Marketing, and Production groups on Forrester.com. Responsibilities included:

• Converting documents into HTML and adding them to Forrester's research database;
• Updating Marketing site content;
• Coordinating with the Marketing, Editing, and Production departments to ensure timely site changes; and
• Providing technical advice and suggestions for future enhancements to Forrester.com.

Editor

Electronic Press Services Group, Cambridge, MA - August 1996 - March 1998

Responsibilities included: Production manager for client web content; EPSG.com site manager; HTML coding and document conversions; Image production; Database builds; QA; Copyediting for various CD-ROM and web products; and Managing and training Editorial department co-op students.

Clients included: Forrester Research, Facts-on-File, Decision Resources, and EBSCO.